If you have an Apple device or iPhone please try downloading our free Boot Camp Hub app that can help with this issue.

If you click on the video you would like to watch there is an option on the video where you say a small HD box and if you click on it you can change the video quality to Auto, High, Medium, or Low  to help with any buffering issues.

If you are using your computer please try the following suggestions for optimal performance when using our website and videos then try again:  

1) Download the latest version of Adobe Flash Player. (http://get.adobe.com/flashplayer/)
2) If you are using a Windows operating system, download the Google Chrome web browser (you can download it for free online www.google.com/chrome)

3) Refresh your web browser and/or close completely out of your web browser and re-open.

4) Make sure to "clear your cache" including "cookies" and "history" on your web browser.


This will clear your computer of calling all old version of our website (and all websites you have visited) and, therefore your computer will then go to the latest version of our software login (once you go back to try to login) and you should be all set.


After trying the above suggestions, if the problem persists, please provide member support with the device and internet browser you are using and our support team will notify our software team and we will be happy to assist you further! 


Good luck with your workouts!